WorldRemit

E-money or payment institution · London, United Kingdom

WorldRemit Ltd is a London remittance company authorised by the FCA as an electronic money institution under firm reference 900891 and also authorised under the Payment Services Regulations 2017. It sells one thing: a person sends money from one of the twelve countries in its own region selector to a recipient in one of more than 130 countries, by bank deposit, mobile money, cash pickup or airtime top-up. It says it has 5.7 million customers, pays out in more than 70 currencies and employs more than 1,000 people. Its published customer acceptance policy applies only to natural persons, so it opens nothing for a company and offers no account, card, credit or treasury product. Its sister entity WorldRemit Belgium is a payment institution licensed by the National Bank of Belgium.

Legal name: WorldRemit Ltd
Regulated by: Financial Conduct Authority (UK), National Bank of Belgium (WorldRemit Belgium)
Licence confirmed: yes, on a regulator's own list
Established: 2010
Website: www.worldremit.com

Scores, 0 to 10

8.0Customer satisfaction

Trustpilot rates worldremit.com 4.0 out of 5 from 95,594 reviews, with 71 percent five star and 14 percent one star. · source

3.5United Kingdom

WorldRemit Ltd is FCA authorised under the Electronic Money Regulations 2011 and the Payment Services Regulations 2017 with firm reference 900891 and is headquartered in London, yet its customer acceptance policy covers natural persons only, so a UK company cannot open anything. · source

3.5Lowest fees

WorldRemit publishes no fee schedule; the only public statement on price is that fees and charges apply and that promotional FX rates are limited to selected corridors, so a business cannot compare its cost in advance. · source

3.5Financial strength & stability

Publishes no current balance sheet and holds no credit rating; its financial statements page stops at section 172(1) statements for financial year 2021, and as an electronic money institution its customers rely on safeguarding rather than deposit insurance. · source

3.0Europe (EU, EEA, Switzerland)

WorldRemit Belgium is a payment institution licensed by the National Bank of Belgium under registration 718634495 and the group runs local sites for Denmark, France, Germany, the Netherlands, Spain and Sweden, but only for natural persons. · source

3.0Latin America, Africa & South Asia

Regulated in South Africa per its own customer acceptance statement, and its most promoted corridors are Nigeria, Kenya, Ghana, Zimbabwe, India, the Philippines, Colombia, Morocco and Ethiopia, with mobile money and cash pickup payout. · source

3.0Cross-border payments, FX and multi-currency accounts

Says it pays out in more than 70 currencies across more than 130 countries with 95 percent of transfers ready in minutes, but it publishes no FX margin and sends only from twelve markets. The service is a one-way remittance with no multi-currency balance, no pooling and no account a company could hold funds in. · source

2.5United States

Its customer acceptance statement says WorldRemit is regulated as a money transfer business in the United States and it runs English and Spanish US sites, but there is no US business account, no ACH origination for companies and no US charter. · source

2.5Canada

Its customer acceptance statement lists Canada among the jurisdictions where it is regulated and it runs English and French Canadian sites, but the service is consumer remittance only. · source

2.5Asia-Pacific (SG, HK, AU, JP, KR)

Regulated in Australia and Japan per its own customer acceptance statement, with local sites for Australia, New Zealand and Malaysia, all consumer send-only. · source

2.0Fast digital onboarding

Onboarding is remote and in-app but the customer acceptance policy admits natural persons only, so there is no company application to complete. · source

2.0Foreign-owned & non-resident companies

The customer acceptance policy admits natural persons only, so a foreign-owned company cannot open anything, and an individual sender must be in one of the twelve markets in the region selector. · source

2.0Stablecoins (USDC, USDT and others)

The Zepz group behind WorldRemit adopted USDC for backend settlement with Circle in July 2025 and uses Fireblocks for stablecoin treasury since December 2025, but WorldRemit customers cannot hold, send or receive stablecoins; the group's retail USDC wallet is a Sendwave product. · source

1.5Crypto-friendly bank

The published customer acceptance policy applies only to natural persons, so a crypto exchange, broker or miner cannot be a WorldRemit customer at all. · source

1.5Fintech companies that need a partner bank

No safeguarding accounts, sponsor banking or rail access for other payment firms is offered; WorldRemit is itself an FCA electronic money institution and a consumer of such services. · source

1.5Startups & VC-backed companies

Companies cannot be onboarded, so a startup gets nothing beyond what any individual founder gets. · source

1.0Best interest on business balances

It is an electronic money institution that holds customer money for the duration of a transfer and advertises no interest-bearing or savings product. · source

1.0Online businesses: e-commerce and SaaS

No acquiring, no collection accounts and no marketplace payouts; the only card involvement is the sender paying for a transfer with their own debit or credit card. No receiving accounts, no API for collections and no accounting integrations; the product moves money one way to a named individual. · source

1.0Trade, manufacturing & import-export

No letters of credit, guarantees, documentary collections or receivables finance appear anywhere in its product set. · source

1.0Business cards (Visa, Mastercard)

WorldRemit issues no card of its own; a debit or credit card only funds a transfer. · source

1.0High-risk verticals (iGaming, cannabis, adult, forex)

The customer acceptance policy admits natural persons only and excludes anyone whose intentions are not sufficiently clear, so licensed gambling, cannabis, adult and forex operators cannot be customers. · source

1.0Crypto wallet and custody for a business

WorldRemit's customer acceptance policy applies only to natural persons sending international transfers, and WorldRemit holds no crypto for customers; the group's USDC wallet is sold under the Sendwave brand and is not open to UK users, checked September 2026. · source

1.0Accept crypto payments

WorldRemit is a consumer remittance service with no merchant or acquiring product, so there is no crypto acceptance, checked September 2026. · source

1.0Bitcoin

WorldRemit offers no bitcoin buying, holding or transfer to any customer, checked September 2026. · source

1.0Ethereum

WorldRemit offers no ether or token service to any customer, checked September 2026. · source

Sources

Built on public information and the BankStore team's own aggregated experience; no confidential client or partner data. Bank Index and BankStore are not banks. This is information, not financial advice.