Wolt License Services Oy

payment_institution · Helsinki, Finland

Wolt License Services Oy is not a bank and does not sell business accounts. It is the payment institution inside the Wolt delivery platform, supervised by the Finnish Financial Supervisory Authority, and it exists so that Wolt can legally take money from consumers in its app and pay it on to the restaurants, shops and couriers on the platform. A merchant meets this company only as the counterparty that pays out its sales: to receive money it must pass Wolt's know your customer checks, giving a trade registry extract less than three months old, electronic identity verification, IBAN details and ultimate beneficial owner information for anyone holding 25% or more. There is no account product, no card, no lending and no published pricing for third parties.

Legal name: Wolt License Services Oy
Regulated by: Finnish Financial Supervisory Authority (Finanssivalvonta)
Licence confirmed: yes, on a regulator's own list
Established: 2021
Website: wolt.com

Scores, 0 to 10

5.0Fast digital onboarding

Merchant onboarding is fully online with a defined checklist: trade registry extract under three months old, electronic identity verification, IBAN and beneficial owner details. · source

4.0Europe (EU, EEA, Switzerland)

Authorised in Finland and notified for cross-border e-money services into other EEA states, but it serves only Wolt platform merchants, not the open market. · source

4.0Financial strength & stability

Supervised by Finanssivalvonta and part of the Wolt group, but no financial statements, capital figures or ratings are published for the entity. · source

3.5Lowest fees

No fee schedule is published for this entity; what a merchant pays is set in its Wolt platform contract, not by a payment price list. · source

3.5Foreign-owned & non-resident companies

Onboarding requires a trade registry extract and electronic identification in the merchant's country; no policy on foreign-owned merchants is published. · source

3.0Crypto-friendly bank

Wolt License Services publishes no policy on crypto businesses; its merchant onboarding covers restaurants and shops. · source

3.0Best interest on business balances

No interest is paid on balances and no deposit or treasury product exists; the entity only moves platform payouts. · source

3.0Online businesses: e-commerce and SaaS

It settles online orders for merchants, but only orders placed inside the Wolt app; there is no acquiring, no collection accounts and no marketplace payout product for other platforms. Nothing in the product serves software companies: no receiving accounts, integrations or recurring revenue financing. · source

3.0Startups & VC-backed companies

No startup product, financing or programme; a company qualifies only by joining Wolt as a merchant. · source

3.0Customer satisfaction

The wolt.com Trustpilot profile scores 1.2 out of 5 from 8,154 reviews with 86% one-star; those reviews concern the delivery app, and no separate feedback exists for the payment entity. · source

2.5Cross-border payments, FX and multi-currency accounts

Payouts go to a merchant IBAN in the merchant's own market; no multi-currency account, currency list or FX margin is published. One payout flow to one merchant IBAN, with no multi-currency accounts, pooling or hedging. · source

2.0Fintech companies that need a partner bank

The company exists to serve one platform and offers no safeguarding accounts, agency banking or rail access to other payment firms. · source

2.0Business cards (Visa, Mastercard)

No business debit or credit card is issued; merchants receive bank transfers to an IBAN. · source

2.0High-risk verticals (iGaming, cannabis, adult, forex)

Merchant onboarding covers restaurants and retail on the Wolt platform, and no path is published for gambling, cannabis, adult or forex businesses. · source

2.0Stablecoins (USDC, USDT and others)

Wolt's parent DoorDash said in April 2026 it is building stablecoin payouts for couriers and merchants in over 40 countries on Stripe's Tempo chain; this is a group plan, not a live product of this Finnish subsidiary, and Wolt merchant payouts are still made to bank accounts by IBAN. · source

1.5On-ramp: buy crypto with fiat

The service only moves money from Wolt consumers to Wolt merchants and couriers, so a business cannot use it to buy crypto or pay an exchange; this is a platform limit, not a stated crypto ban. · source

1.5Off-ramp: crypto to fiat in a business account

Merchant payouts go only to a business bank account verified by IBAN and statement under Wolt's KYC rules, with no way to bring crypto proceeds into the service. · source

1.0Trade, manufacturing & import-export

No letters of credit, guarantees or supply chain finance of any kind. · source

1.0Crypto wallet and custody for a business

Wolt License Services Oy is the Finnish payment institution that collects consumer payments in the Wolt app and pays merchants to their verified IBAN; it holds no crypto for merchants or anyone else, checked September 2026. · source

1.0Accept crypto payments

Wolt does not take crypto at checkout; its help article on payment methods covers adding a bank card, and no crypto or stablecoin payment option was found for Wolt consumers, checked September 2026. · source

1.0Bitcoin

No bitcoin payment, payout or holding at Wolt License Services, checked September 2026. · source

1.0Ethereum

No ether payment, payout or holding at Wolt License Services, checked September 2026. · source

Sources

Built on public information and the BankStore team's own aggregated experience; no confidential client or partner data. Bank Index and BankStore are not banks. This is information, not financial advice.