Nubank

Digital bank · São Paulo, Brazil

Nubank is a Sao Paulo digital bank founded in 2013 that served 131 million customers in Brazil, Mexico and Colombia at the end of 2025, with total assets of US$74.9bn and revenue of US$16.3bn. In Brazil it operates through Nu Pagamentos, a payment institution, and Nu Financeira rather than a full bank licence; Nu Mexico was authorised as a bank in July 2026 and a US national bank received conditional OCC approval in January 2026. Its Nu Empresas business account for Brazilian CNPJs has no maintenance fee, free unlimited Pix and TED, a no-fee business credit card and working capital loans, but no international payments.

Legal name: Nu Holdings Ltd.
Regulated by: Banco Central do Brasil, CVM (Brazil), CNBV (Mexico), Superintendencia Financiera de Colombia
Licence confirmed: yes, on a regulator's own list
Established: 2013
Website: nubank.com.br

Scores, 0 to 10

9.5Lowest fees

Zero maintenance fee, free unlimited Pix and TED, free boletos and a no-annual-fee business card; only ATM withdrawals cost R$6.50. · source

9.0Latin America, Africa & South Asia

131 million customers across Brazil, Mexico and Colombia at end 2025, free Pix business accounts opened in minutes, and a Mexican bank licence granted in July 2026. · source

9.0Fast digital onboarding

Fully in-app opening within minutes for MEI, EI, EIRELI and LTDA companies, with documents required only for partners holding under 50% or non-customers. · source

7.0Business cards (Visa, Mastercard)

The Nu Empresas card has debit and credit functions with no annual fee, a virtual card available right after approval that works in Google Pay, Apple Pay and Samsung Pay, and limits adjustable in the app. · source

6.5Customer satisfaction

Reclame Aqui RA1000 with 8.7/10 from 57,045 complaints and 81.2% would-return rate, against a Trustpilot 3.1 from only 185 reviews. · source

6.0Online businesses: e-commerce and SaaS

Free unlimited Pix receipts, boleto collection and a business card cover Brazilian online sellers, but there is no multi-currency collection or acquiring. Nu Empresas offers free unlimited Pix and TED transfers, boleto collection and working capital, but the product pages list no API, accounting integration or foreign currency receiving account. · source

6.0Financial strength & stability

NYSE-listed with US$74.9bn total assets and net income of US$2.87bn in 2025; no G-SIB status and no group-level credit rating was verified. · source

5.0Best interest on business balances

Nu Empresas lists investment products for business balances, but no yield rate is published on the account page. · source

4.5Crypto-friendly bank

Nubank Cripto lets retail customers trade 28 assets including USDC at 0.2% to 0.8% fees, but the product targets individuals and no policy for onboarding crypto businesses is published. · source

4.5Startups & VC-backed companies

Accounts open in minutes with a Working Capital credit line for SMEs launched in 2024, but no venture debt, foreign-founder support or investor network. · source

4.0Crypto wallet and custody for a business

Nubank Cripto holds 28 cryptoassets for customers through Nu Crypto or contracted custodians, with sending and receiving of BTC, ETH, SOL and USDC, but it is a personal app feature and the Nu Empresas business account offers no crypto, checked September 2026. · source

4.0On-ramp: buy crypto with fiat

Individuals buy crypto in the Nubank app from their account balance with fees that fall as volume rises, but companies cannot, and no policy on business transfers to exchanges is published. · source

4.0Off-ramp: crypto to fiat in a business account

Individuals can receive BTC, ETH, SOL and USDC from outside wallets without a fee and sell them to reais in the app, a retail-only route with no business equivalent, checked September 2026. · source

4.0Bitcoin

Bitcoin can be bought, held, sent and received in the retail Nubank app with Chainalysis screening on transfers, but not in a Nu Empresas account. · source

4.0Ethereum

Ether can be bought, held and transferred in the retail app, and Nubank's crypto terms allow staking of eligible assets, but none of this is open to business accounts. · source

4.0Stablecoins (USDC, USDT and others)

Retail customers can hold, send and receive USDC and earn daily rewards on balances of at least 10 USDC under Nubank's USDC rewards programme, but there are no stablecoin accounts or payouts for companies. · source

3.5High-risk verticals (iGaming, cannabis, adult, forex)

Nubank publishes no list of prohibited business activities on its Nu Empresas pages; approval depends on an individual company analysis. · source

3.0Fintech companies that need a partner bank

Nubank is itself a payment institution and offers no sponsor banking, BIN sponsorship or safeguarding accounts to other fintechs. · source

2.0Cross-border payments, FX and multi-currency accounts

Nu Empresas business pages list Pix, TED and boletos only, with no international transfer or foreign-currency product. Single-currency BRL payment account with Pix, TED and boletos; no multi-currency accounts, pooling or APIs for enterprises are published. · source

2.0Foreign-owned & non-resident companies

A Nu Empresas account requires an active Brazilian CNPJ and the CPF of the opener, and is limited to MEI, EI, EIRELI, LTDA and similar Brazilian entity types. · source

1.0Trade, manufacturing & import-export

No letters of credit, guarantees, FX or trade finance products are listed for business customers. · source

1.0Accept crypto payments

The Nu Empresas business account covers Pix, TED, boletos and transfers, with no crypto or stablecoin acceptance for merchants, checked September 2026. · source

Sources

Built on public information and the BankStore team's own aggregated experience; no confidential client or partner data. Bank Index and BankStore are not banks. This is information, not financial advice.