Bank Index
Mashreq
Universal bank · Dubai, United Arab Emirates
Mashreq is the oldest privately owned bank in the UAE, controlled by the Al Ghurair family and listed on the Dubai Financial Market. Total assets rose 25% to AED 335 billion in 2025 and profit before tax was AED 8.3 billion. It runs full branches in New York, London and Hong Kong, corporate banking in Oman, Bahrain, Qatar, Kuwait and India, retail banking in Egypt and a digital bank in Pakistan since 2025. Its NEO BIZ digital business account has no minimum balance on Pro plans for AED 99 per month. In 2021 it paid USD 100 million to US authorities for processing Sudan-related payments.
- Legal name
- Mashreqbank PSC
- Regulated by
- Central Bank of the UAE (CBUAE), NYDFS and Federal Reserve (New York branch), FCA/PRA (London branch), HKMA (Hong Kong branch), Reserve Bank of India, Central Bank of Egypt, State Bank of Pakistan
- Licence confirmed
- yes, on a regulator's own list
- Established
- 1967
- Website
- www.mashreq.com
Scores, 0 to 10
8.5Middle East & Gulf
UAE bank with AED 335 billion assets, retail in Egypt and corporate banking in Oman, Bahrain, Qatar and Kuwait. · source
8.0Fast digital onboarding
NEO BIZ guarantees SME business account opening within one day, announced May 2026. · source
7.5Financial strength & stability
Fitch A (May 2026), Moody's A3 (May 2024), CET1 12.3% and impaired loans 1.2% at end 2025. · source
7.0Lowest fees
NEO BIZ Pro costs AED 99 per month with no minimum balance, zero fall-below fee and free local transfers. · source
7.0Trade, manufacturing & import-export
Wholesale strategy targets trade corridors and drove 32% loan growth in 2025 across New York, London, Hong Kong and India. · source
7.0Customer satisfaction
Investor presentation reports a 4.9 mobile app rating; Fitch notes strong profitability with ROE of 20% in 2025. · source
7.0Business cards (Visa, Mastercard)
NeoBiz issues a business Visa debit card with daily and monthly limits managed in-app on accounts that open in one day; FX markup and virtual cards are not stated on the page. · source
6.5Cross-border payments, FX and multi-currency accounts
First UAE bank on SWIFT gpi with branches in New York, London, Hong Kong and India; margins not published. NEO Corp wholesale platform and presence in 14 countries with a niche wholesale bank strategy in financial hubs. · source
6.5Best interest on business balances
NEO BIZ Pro Plus pays 3% per annum on AED and USD current balances for AED 199 per month. · source
6.5Online businesses: e-commerce and SaaS
Neo Pay acquiring supports Aani QR payments and NEO BIZ offers free local transfers for online sellers. Digital account opened in one day at AED 99 or 199 a month, multi-currency accounts in eight major currencies and 3% interest on AED and USD balances on the higher plan. · source
6.0Startups & VC-backed companies
NEO BIZ opens accounts for new companies with no minimum balance within one day; no venture debt product. · source
6.0On-ramp: buy crypto with fiat
A March 2026 guide reports Mashreq does not block AED transfers to licensed UAE exchanges, and a June 2026 corporate services guide lists Mashreq NeoBiz among banks that selectively onboard licensed crypto firms after detailed checks; neither is a published Mashreq policy. · source
5.5Latin America, Africa & South Asia
Retail bank in Egypt, corporate banking in India, and a digital retail bank licensed in Pakistan on 15 September 2025. · source
5.0Fintech companies that need a partner bank
Mashreq/Neo Pay enables Aani QR merchant payments and the bank was an Aani launch participant in 2023. · source
5.0Foreign-owned & non-resident companies
Mainland, free zone and offshore companies are accepted; offshore firms supply a certificate of good standing and original share certificates are required for free zone, offshore and non-resident owners. · source
5.0Off-ramp: crypto to fiat in a business account
Mashreq banks regulated crypto businesses selectively and holds reserves for the USDU stablecoin, but publishes no source-of-funds process for companies receiving exchange proceeds, so evidence for ordinary business clients is thin. · source
4.0United Kingdom
Full-service London branch serves corporate and wholesale clients, not UK SME current accounts. · source
4.0United States
New York branch serves corporates and paid a USD 100 million sanctions penalty in 2021. · source
4.0Asia-Pacific (SG, HK, AU, JP, KR)
Hong Kong full-service branch focuses on trade corridors for corporates. · source
3.5Crypto-friendly bank
No crypto trading or custody; Mashreq Capital launched the BITMAC fund with Bitcoin ETF exposure in December 2025. · source
3.5High-risk verticals (iGaming, cannabis, adult, forex)
No prohibited-industries list for business accounts is published on the NeoBiz or business guideline pages; scored conservatively. · source
3.5Stablecoins (USDC, USDT and others)
Reserves backing USDU, the first USD stablecoin registered by the UAE central bank in January 2026, are held in safeguarded accounts at Emirates NBD and Mashreq, but Mashreq offers no stablecoin accounts or payouts to its own business clients. · source
3.0Bitcoin
Since December 2025 Mashreq Capital's BITMAC retail fund includes bitcoin exposure through ETFs alongside equities, bonds and gold, which is partial price exposure only, with no bitcoin custody or transfers. · source
1.0Crypto wallet and custody for a business
Mashreq holds no crypto for any client: a March 2026 guide confirms it does not process crypto orders or hold digital asset wallets in Neo, and no business custody product was found, checked September 2026. · source
1.0Accept crypto payments
No crypto or stablecoin acceptance for merchants was found in Mashreq's releases or business pages, checked September 2026. · source
1.0Ethereum
No ether product was found: the BITMAC fund names bitcoin as its only crypto exposure and Mashreq offers no crypto trading, checked September 2026. · source
Sources
- Mashreq FY2025 financial results
- Mashreq NEO BIZ business account
- NEO BIZ Key Facts Statement
- Mashreq one-day business account opening promise
- Reuters: Mashreqbank agrees to pay $100 mln to resolve US probe
- Mashreq New York settlement statement
- Fitch Ratings: Mashreqbank PSC
- Fitch: Mashreqbank PSC update 21 May 2026
- Moody's upgrades Mashreq to A3
- Mashreq Pakistan about us
- Mashreq investor presentation 2025
- Mashreq Capital launches BITMAC
- Wikipedia: Mashreq (bank)
- Federal Reserve enforcement actions list (open and terminated actions)
Built on public information and the BankStore team's own aggregated experience; no confidential client or partner data. Bank Index and BankStore are not banks. This is information, not financial advice.