KeyBank

Universal bank · Cleveland, United States

KeyBank National Association is the main subsidiary of KeyCorp, a bank holding company organised in Ohio in 1958 and headquartered in Cleveland. The bank itself dates from 1849 in FDIC records and held USD 188.6bn of assets and USD 158.5bn of deposits at 30 June 2026 across 950 offices. Its 10-K describes 940 full-service branches and 1,120 ATMs in 15 states, split into a Consumer Bank and a Commercial Bank. For companies it sells three business checking accounts starting at USD 5 a month with 200 included transactions, three Mastercard business credit cards with free employee cards and spending limits, SBA and commercial lending, KeyNavigator commercial online banking, virtual account management for software platforms, and an international desk covering spot and forward foreign exchange, import and export letters of credit, documentary collections and export working capital finance. It is a domestic bank: KeyCorp states that revenue from foreign countries and from customers domiciled abroad was immaterial, and a business account is opened by appointment at a branch rather than online.

Legal name: KeyBank National Association
Regulated by: OCC (KeyBank National Association), Federal Reserve (KeyCorp as bank holding company), FDIC
Licence confirmed: yes, on a regulator's own list
Established: 1849
Website: www.key.com

Scores, 0 to 10

8.0United States

A national bank charter with 940 full-service branches and 1,120 ATMs in 15 states, business checking from USD 5 a month and full domestic payments, but coverage is regional rather than nationwide and accounts open at a branch. · source

7.0Financial strength & stability

USD 188.6bn of assets, a Common Equity Tier 1 ratio of 11.78 percent at 31 December 2025 and long-term ratings of BBB from S&P, Baa1 from Moody's and A- from Fitch. · source

6.5Trade, manufacturing & import-export

Import and export letters of credit, documentary and export collections, export working capital financing and financing for foreign buyers of US goods, delivered through correspondent banks rather than KeyBank's own overseas branches. · source

6.0Cross-border payments, FX and multi-currency accounts

Key2FX self-directed trading, spot, forwards and swaps, multicurrency accounts and a network of foreign correspondent banks, but no currency list and no published FX margin. KeyNavigator commercial online banking, virtual account management, payables and receivables platforms, investment and liquidity management and an FX desk, all inside a single-country footprint with no multi-country cash pooling. · source

6.0Lowest fees

Basic Business Checking is USD 5 a month with 200 included transactions and a USD 1,000 balance waiver, Business Interest Checking is USD 15 with 100 transactions and Key Business Rewards Checking is USD 25 with 500 transactions and wire discounts. · source

6.0Fintech companies that need a partner bank

Embedded banking serves software platforms with virtual sub-accounts, integrated payments and ERP reconciliation, but no safeguarding account programme for electronic money institutions is published. · source

6.0Business cards (Visa, Mastercard)

Three Mastercard business credit cards with no-cost employee cards, individual spending limits and expense export, with regular APRs from 14.49 to 27.49 percent, but no virtual cards are advertised. · source

5.0Online businesses: e-commerce and SaaS

Key Merchant Services, card services and the KeyTotal AR receivables platform serve merchants, but there are no multi-currency collection accounts for cross-border sellers. Embedded banking offers virtual accounts and ERP integrations for software platforms, but there are no USD receiving accounts for companies based outside the United States and no recurring revenue financing product is published. · source

5.0On-ramp: buy crypto with fiat

Evidence is thin: KeyBank sells no crypto and publishes no rule on business payments to exchanges, and no reports of blocked transfers were found; its CEO said in July 2025 that stablecoins could be useful to clients, which suggests openness rather than a ban. · source

4.5Off-ramp: crypto to fiat in a business account

Evidence is thin: no source-of-funds process for exchange proceeds is published, and the 2025 Form 10-K flags cryptocurrencies as a BSA/AML tracking risk, which points to case-by-case review of crypto-origin funds. · source

4.0Best interest on business balances

KeyBank Business Interest Checking is interest bearing at USD 15 a month and business savings, money market and certificates of deposit exist, but no rate is published on the comparison page and there is no automatic treasury sweep product on it. · source

4.0Startups & VC-backed companies

The small business pages offer standard checking, business credit cards, SBA loans and lines of credit with no venture debt, no pre-revenue programme and no startup banking unit. · source

3.5Fast digital onboarding

Applying means contacting a local branch manager for an appointment and bringing a Social Security number or EIN, formation papers, two forms of identification and the minimum opening deposit. · source

3.5High-risk verticals (iGaming, cannabis, adult, forex)

KeyBank publishes no policy on licensed gambling, cannabis, adult entertainment or forex brokers on its small business or commercial payments pages, so there is no stated onboarding path either way. · source

3.0Crypto-friendly bank

The 2025 Form 10-K refers to cryptocurrencies only as a tracking risk and a competitive threat, and KeyBank publishes no policy on banking crypto exchanges, brokers or miners. · source

2.5Foreign-owned & non-resident companies

A business account application needs a branch appointment, a Social Security number or EIN and two forms of identification, and KeyCorp states foreign customer revenue is immaterial, so there is no remote route for owners living abroad. · source

2.0Customer satisfaction

Trustpilot rates KeyBank 1.4 out of 5 and describes the score as Bad, with customer service, payments and fraud among the top mentions on the page. · source

2.0Stablecoins (USDC, USDT and others)

In April 2026 KeyBank joined FIS Project Keystone to issue and settle tokenized bank deposits, but the release says it is not a stablecoin and gives no go-live date, so no business client can hold or pay out stablecoins at KeyBank today. · source

1.0Crypto wallet and custody for a business

KeyBank holds no crypto for business clients; its 2025 Form 10-K treats cryptocurrencies and stablecoins only as risks to fund tracking and to deposits, and names no custody product, checked September 2026. · source

1.0Accept crypto payments

No crypto or stablecoin acceptance for merchants appears in KeyBank's 2025 Form 10-K or on its commercial payments pages, checked September 2026. · source

1.0Bitcoin

No bitcoin buying, custody or transfer is offered to business clients, and the 2025 Form 10-K names no such product, checked September 2026. · source

1.0Ethereum

No ether trading, custody or staking is offered to business clients, and the 2025 Form 10-K names no such product, checked September 2026. · source

Sources

Built on public information and the BankStore team's own aggregated experience; no confidential client or partner data. Bank Index and BankStore are not banks. This is information, not financial advice.