Citibank, N.A.

Universal bank · New York, United States

Citibank, National Association is the bank inside Citigroup rather than the holding company. It was established on 16 June 1812, holds OCC national bank charter 1461 and FDIC certificate 7213, and at 30 June 2026 held 1,976.2 billion dollars of assets and 1,547.6 billion dollars of deposits across 955 offices, with its FDIC main office registered in Sioux Falls, South Dakota while the bank is run from New York. Citi says its network reaches more than 180 countries and jurisdictions, with an on-the-ground presence in more than 90, currency issuance in 144 markets and trading floors in 77. For a company the useful part is Citi Services, which runs liquidity management, payments, trade and working capital, investor services and issuer services for about 19,000 institutional clients including 85 percent of the Fortune 500. Its payments arm has direct membership of local clearing schemes in 90 markets, pays in more than 130 currencies and processes about 10 million instant payments a day; its trade arm operates in more than 90 countries and 69 currencies with 850 billion dollars of annual trade throughput. Small business and retail service is a different story: Citi has withdrawn from consumer banking in 13 markets announced in 2021 plus Mexico and UK retail, and its US business account pricing is behind a login.

Legal name: Citibank, National Association
Regulated by: OCC (primary federal regulator, national bank charter 1461), FDIC (deposit insurance, certificate 7213)
Licence confirmed: yes, on a regulator's own list
Established: 1812
Website: www.citibank.com

Scores, 0 to 10

9.5Cross-border payments, FX and multi-currency accounts

Pays in more than 130 currencies with what Citi calls integrated and transparent FX, holds direct membership of local clearing schemes in 90 markets, and its WorldLink service sends cross-border payments to accounts, cards and wallets from one account. Citi Services runs liquidity management, payments, trade and working capital, investor services and issuer services for about 19,000 institutional clients including 85 percent of the Fortune 500, across a network reaching more than 180 countries and jurisdictions with clearing membership in 90 markets. · source

9.5Trade, manufacturing & import-export

Trade and working capital covers more than 90 countries and 69 currencies with 850 billion dollars of annual throughput, 122 billion dollars of trade assets distributed and more than 80,000 suppliers, spanning commercial and usance letters of credit, standby letters of credit and guarantees, supplier and payables finance, export agency finance and documentary collections. · source

9.0United States

Citibank, N.A. is an OCC-chartered national bank with 955 offices, 1.98 trillion dollars of assets and 1.55 trillion dollars of deposits at 30 June 2026, with 24/7 USD clearing and domestic ACH and wire products. · source

9.0Financial strength & stability

Rated Aa3 senior debt and Aa3 long-term bank deposits by Moody's, A+ by Standard and Poor's and AA- by Fitch as at 14 July 2026, with 1,976.2 billion dollars of assets and 1,547.6 billion dollars of FDIC-insured deposits at 30 June 2026. · source

7.5Europe (EU, EEA, Switzerland)

Citi says it has on-the-ground presence in more than 90 countries and jurisdictions with trading floors in 77 markets, and its payments business has direct clearing membership in 90 markets; European consumer banking was part of the 13-market exit announced in 2021, leaving institutional coverage. · source

7.5Asia-Pacific (SG, HK, AU, JP, KR)

Citi keeps institutional and Services operations across Asia inside its 90-plus on-the-ground markets, but announced exits from consumer banking in Australia, China, India, Indonesia, South Korea, Malaysia, the Philippines, Taiwan, Thailand and Vietnam in 2021. · source

7.5Business cards (Visa, Mastercard)

Citi's commercial card suite covers corporate spend with virtual cards that generate single-use or limited-use digital card numbers for online payments, aimed at expense control and working capital, though no published terms for a small business card were found. · source

7.0Latin America, Africa & South Asia

Citi's trade business operates in more than 90 countries and 69 currencies and its payments business clears locally in 90 markets, while consumer banking in Mexico was put up for exit in 2022, leaving institutional coverage in the largest emerging markets. · source

7.0Fintech companies that need a partner bank

Citi offers Banking as a Service with virtual accounts and Payer ID solutions, 24/7 USD clearing and direct local clearing membership in 90 markets, and says 90 percent of the top 100 global banks use it for payments. · source

7.0On-ramp: buy crypto with fiat

Citi and Coinbase announced in October 2025 a collaboration starting with fiat pay-ins for Coinbase's on-ramps for Citi's institutional clients, so the bank supports funding a regulated exchange; the deal is announced at Citi group level and no policy for smaller business clients is published. · source

7.0Off-ramp: crypto to fiat in a business account

The same 2025 Coinbase collaboration covers fiat pay-outs from Coinbase's off-ramps to Citi clients; no published source-of-funds process for crypto proceeds was found, so evidence for ordinary business accounts is thin. · source

6.5Middle East & Gulf

Citi says it can do business in more than 180 countries and jurisdictions using local banking licences and can issue currencies in 144 markets, which covers the Gulf, but it publishes no free-zone or mainland company onboarding path. · source

6.0United Kingdom

Citi runs a large London institutional operation inside a network reaching more than 180 countries and jurisdictions, but it announced the wind-down of UK retail banking in 2022, so UK service is corporate and institutional rather than a business current account. · source

6.0Online businesses: e-commerce and SaaS

Spring by Citi is an ecommerce and digital payment acceptance product, WorldLink pays out to accounts, cards and wallets from one account, and virtual cards cover online supplier payments. Cross-border collection through WorldLink, acceptance through Spring by Citi and virtual accounts under Banking as a Service suit a software company at scale, but there is no published API-first account, no accounting integration list and no revenue-based financing product. · source

4.0Crypto-friendly bank

Citi's Services pages set out payments, liquidity, trade, investor and issuer services and publish no onboarding path for crypto exchanges, brokers, miners or VASP-licensed firms. · source

4.0Lowest fees

Citi publishes no fee schedule for US business checking: the small business banking pages on citi.com returned no monthly fee, waiver rule or transaction allowance when opened on 8 September 2026, and pricing sits behind the login. · source

4.0Best interest on business balances

No rate for business balances is published: Citi's public rate pages cover consumer savings and CDs, and no business deposit rate or money-market sweep rate was found on 8 September 2026. · source

4.0Fast digital onboarding

Citibank has 955 offices and a US charter, but publishes no time to open a business account and no online business application; the application sits behind the citi.com login. · source

3.5Startups & VC-backed companies

No startup or venture banking programme, no pre-revenue onboarding path and no published cap-table or SAFE-friendly product appear on Citi's public business pages. · source

3.5Foreign-owned & non-resident companies

Citi publishes no onboarding path, document list or accepted-country list for a foreign-owned US company, and its business account application is behind the login, so a non-resident owner cannot see whether they qualify. · source

3.5High-risk verticals (iGaming, cannabis, adult, forex)

No published onboarding path for licensed gambling, cannabis, adult entertainment or forex and CFD brokers exists anywhere in Citi's public Services or trade pages. · source

3.5Stablecoins (USDC, USDT and others)

Citi Token Services moves tokenised commercial bank deposits cross-border in near real time for Citi account holders, but these are deposits on Citi's own ledger and there are no stablecoin accounts or payouts for business clients, checked September 2026. · source

2.5Customer satisfaction

Trustpilot rates citibank.com 1.3 out of 5 from 201 reviews with 87 percent one star and citi.com 1.1 out of 5 from 366 reviews with 96 percent one star, both on unclaimed profiles with low review volume. · source

2.5Bitcoin

Bitcoin custody for institutional clients is announced for later in 2026 with no launch date, and the bank offers no bitcoin trading or transfers, checked September 2026. · source

2.0Crypto wallet and custody for a business

Citibank, N.A. is Citigroup's main bank, and Citi said on 18 August 2026 that its Custody+ suite expects to go live with digital asset custody later this year, starting with bitcoin; no launch date is set, so no company can hold crypto at the bank today. · source

1.0Accept crypto payments

Citi Token Services moves tokenised deposits between Citi account holders in participating markets, and no merchant crypto or stablecoin acceptance product was found on Citi Services pages, checked September 2026. · source

1.0Ethereum

Citi's planned custody starts with bitcoin only and no ether service is announced or live, checked September 2026. · source

Sources

Built on public information and the BankStore team's own aggregated experience; no confidential client or partner data. Bank Index and BankStore are not banks. This is information, not financial advice.